Customized Programs

Each organization’s strategic goals and initiatives are unique. Delta Mobility goes to great lengths to ensure that the relocation programs we develop with our customers address those unique goals and requirements.

Corporate Relocation Program Analysis and Policy Review Services Include:

• Existing policy reviews and analysis.
• Relocation program requirements and analysis.
• Corporate/departmental strategic goals review and program alignment.
• Ongoing program review and feedback.

Detailed Relocation Consultation and Family Needs Assessment:

• Detailed consultation and needs assessment with family prior to and during the relocation process.
• Services and communication tailored to meet the specific needs of the family.
• Ongoing communication with the family throughout the Relocation Lifecycle to ensure success.

RELOCATION PROGRAM MANAGEMENT

Delta Mobility provides your corporation with the professional resources and tools to manage relocation programs and to ease administrative burden.

Relocation Program Management Services Include:

• Evaluating and improving policies
• Enhancing financial projections
• Tracking data to measure the cost of a relocation against objectives
• Benchmarking your program against industry standards
• Optimizing your return on investment

MOVE MANAGEMENT

Delta Mobility’s Move Management services offer you unparalleled transferee satisfaction, administrative simplicity and high cost effectiveness.

Delta Mobility Move Managers Will:

• Negotiate and manage multiple carrier contracts
• Communicate policies to transferees and carriers
• Arrange for a pre-move estimate and issue a post-move audit
• Evaluate carrier performance against predetermined standrads and develop any necessary corrective action
• Provide web-based systems and tools for enhanced transferee experience
• Consult on best practices, exceptions and cost savings

EXPENSE MANAGEMENT

Full Service Expense Management

Delta Mobility’s full-service expense management includes all functions provided through expense audit and compliance outlined above. Following the audit, Delta Mobility directly reimburses the employee or vendor for relocation-related expenses and bills this back to the company.

Financial and Management Reporting

Delta Mobility provides standard customized reports for appropriate monthly, ad hoc, and year-end tax reporting, and assists with internal expense tracking.

Tax Services

At no additional cost, Delta Mobility assists your transferees in preparing their quarterly and year-end tax paperwork. To assist with the preparation of his/her income tax return, each transferee will receive a year-end packet that includes Delta Mobility’s Standard Relocation Tax Report, IRS Form 3903 and a Relocation Tax Guide.

RELOCATION ALLOWANCE MANAGEMENT

The Relocation Allowance Management Program gives the employee a specific amount of funds to spend along with the benefit of the support services offered by Delta Mobility. The employee has the flexibility of working with Delta Mobility’s top relocation service partners or coordinating their own moving services. If the employee chooses to work with Delta Mobility’s partners, there is a direct bill option available up to the approved amount, that alleviates the out-of-pocket burden on the employee.

Delta Mobility audits all receipts the employee provides and process the employee’s reimbursement or provide the required documentation to the company’s appropriate department for processing. Everything is tracked and managed in one location, allowing us to alleviate service failures, unexpected expenses and changed to the relocation plan. We ensure the allotted relocation allowance is managed properly and accurately on each employee relocation.

REAL ESTATE SERVICES

Relocating families’ housing needs vary greatly. Through our global network or licensed real estate professionals, we offer a range of home sale and home purchase programs.

Our Programs Include:

• Home Marketing Assistance
• Appraised Value Sale
• Amended Value Sale
• Buyer Value Option
• Guaranteed Buyout option

HOUSEHOLD GOODS MOVE

Delta Mobility’s Carriers Offer the Following Services:

• Complete Packing and wrapping of all household goods and personal effects
• Direct loading of household goods into an appropriate container or van
• Preparation of all documentation
• Ocean freight and air freight to international destinations
• All normal customs clearance formalities at international ports of entry
• Standard direct residence delivery and debris removal
• Complete tracking and communication of shipment status
• Storage in transit and permanent storage solutions
• Automobile transport
• Pet moving

DESTINATION SERVICES

Delta Mobility recognizes how important it is that each relocating family is at ease and comfortable with their upcoming move, which is why we offer destination services to help each relocation assignment get off to an auspicious start.

Destination Services Include:

• Travel Arrangement
• Destination Guides
• Area Orientation
• Rental Home Finding
• Settling-In Services
• Temporary Housing

While some services may be coordinated through a partner, Delta Mobility proactively manages all aspects of the Relocation Lifecycle and is available throughout the entire relocation to address any questions or concerns that the transferee may have.